FAQ for Quest Pediatric Dentistry & Orthodontics
Your first visit will be easy & FUN!
Getting to know Dr. Miller and Dr. Shilpa will be a fun and enjoyable experience for you, your child, and us. We will review your child’s history, and make sure you are comfortable with our procedures and staff. Parents are always welcome, and invited into all treatment rooms.
What should I bring on my first visit?
On your first visit to our office, please bring your insurance card and our First Visit Packet already completed. If you do not bring it with you, please come 15 minutes early so that we can see your child on time.
Your insurance determines your coverage. Any amount not covered by your insurance will be due that day.
Do you accept dental insurance?
We accept many insurance plans and as a courtesy, we will submit your insurance claim for you. The portion that is not covered by the insurance company is your responsibility and due at the time of service.
It is a benefit to you to know and understand what your insurance benefits are, including deductibles and co-pays. Regrettably, we do not dictate insurance policies and can only work with them. We will make every effort to help you understand what your coverages are.
What can I expect to pay for our visit?
We would be happy to discuss fees and insurance with parents prior to the first visit in our office.
Our business staff will discuss this with you, and answer any questions you may have prior to making your first visit.
My child may be nervous. Can you help?
It is quite normal for children to be anxious about their first visit to the dentist. Pediatric dentists have special training in helping anxious children feel secure during treatment. Also, pediatric dental offices are designed to make children feel comfortable. Dr. Miller, Dr. Shilpa and their team will do their best to make your child comfortable. Feel free to let your child bring their favorite comfort toy or blanket. Team members choose to work in our pediatric dental practice because they enjoy working with children.
We have several children and scheduling is important to us.
Do you run on time, and will you see all my children at once?
Seeing several children in one family at the same time is never a problem for our staff. We know that our parents have busy schedules, and we do our best to stay on schedule at all times.
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|Mon:||8:00am - 5:00pm|
|Tue:||8:00am - 5:00pm|
|Wed:||7:00am - 5:00pm|
|Thu:||7:00am - 5:00pm|
|Fri:||7:00am - 12:00pm|